Question 1

What is Open Play Finder?

Accepted Answer

Open Play Finder is a free mobile and web application that helps pickleball enthusiasts discover courts worldwide. You can view court details like the number of courts, cost, availability, and connect with other players through community features like reviews, check-ins, and teams.

Question 2

Is it free to use?

Accepted Answer

Yes! Open Play Finder is completely free for all players. You can search for courts, check in, join teams, leave reviews, and connect with other players at no cost. We believe everyone should have easy access to finding places to play.

Question 3

Do I need an account to browse courts?

Accepted Answer

You can browse courts and view basic details without an account. However, to check in, leave reviews, join teams, and access community features, you will need to create a free account.

Question 4

How do I search for courts?

Accepted Answer

Use the search bar on the home page to find courts by location, date, time, or skill level. You can also browse the interactive map to discover courts near you. Filters let you narrow results by amenities, cost, and number of courts.

Question 5

What does check-in mean?

Accepted Answer

Check-in lets other players know you are currently at a court and available to play. When you check in, your status appears on the court page so nearby players can see there are people ready to play — think of it like a live availability indicator.

Question 6

Can I add a new court?

Accepted Answer

Absolutely! If you know of a court that is not listed, you can submit it through the app. Provide the location, number of courts, cost, and any other details. Our team will review and publish it once verified.

Question 7

How do I report incorrect court info?

Accepted Answer

On any court detail page, you will find a report button. Use it to flag incorrect information like wrong hours, pricing, or court count. Our community team reviews all reports and updates listings promptly.

Question 8

What amenities can I filter by?

Accepted Answer

You can filter courts by amenities such as lighting, indoor/outdoor, restrooms, water fountains, parking, pro shop, shade structures, and ADA accessibility. More filters are being added based on community feedback.

Question 9

How do I join or create a team?

Accepted Answer

Browse the Teams section to find local groups near you. You can request to join any team, and the team admin will approve your request. To create your own team, go to Teams and tap the Create Team button — set a name, skill level, and invite players.

Question 10

Can I message other players?

Accepted Answer

Yes! Once you have an account, you can send direct messages to other players. You can also use the team chat feature to coordinate games, share schedules, and plan meetups with your team members.

Question 11

How do skill level ratings work?

Accepted Answer

Skill levels follow the standard pickleball rating system from 2.0 (beginner) to 5.0+ (expert). You can self-rate when setting up your profile, and your rating may be adjusted based on match results and peer evaluations over time.

Question 12

What are team achievements?

Accepted Answer

Team achievements are badges and milestones your team can earn through activity on the platform. Examples include playing a certain number of games, visiting multiple courts, or maintaining a high team rating. They are displayed on your team profile.

Question 13

How do I change my password?

Accepted Answer

Go to your Profile, then Settings, and select Account. From there you can update your password. You will need to enter your current password and then set a new one. If you forgot your password, use the reset link on the sign-in page.

Question 14

How do I update notification preferences?

Accepted Answer

Navigate to Settings and then Notifications. You can control which notifications you receive, including team activity, check-in alerts, review replies, and promotional emails. Toggle each category on or off based on your preferences.

Question 15

Can I switch between player and court owner profiles?

Accepted Answer

Yes! If you are both a player and a court owner, you can switch between profiles using the Profile Type Switcher in your settings. Each profile has its own dashboard, features, and settings tailored to your role.

Question 16

How do I delete my account?

Accepted Answer

You can delete your account from Settings by selecting Account and then Delete Account. This action is permanent and will remove all your data, reviews, and team memberships. If you need help, contact our support team before proceeding.